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Katy Youngman
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Alex Besson
Alex is a seasoned expert in health and travel risk management with extensive experience throughout Southeast Asia, both as an insurance broker and assistance provider. Alex’s journey into travel assistance services began at International SOS Paris and has since led him to set up his own company, Feti’a assistance.
Feti’a is based in regions where access to quality medical care is a challenge, and its motto is ‘presence matters’. To facilitate seamless cross-border medical transfers and to promote local assistance providers who often work in the shadows, Alex also founded AWARE24, a regional network of local assistance experts across Asia.
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Adrit Raha
Adrit is the Managing Director, APAC for CoverGo, an award-winning Insurtech providing enterprise software solutions to insurance companies and brokers globally. CoverGo has developed the first fully configurable, modular, no-code health insurance platform for omni-channel distribution, policy admin, and claims powered by 1000+ open insurance APIs, allowing insurance companies to configure and deploy products at record speed, across any cloud. Our vision is to replicate this across GI & Life to become the first fully configurable, no-code SaaS platform for all lines of business!
Prior to joining CoverGo, Adrit brings over 19+ years of experience in Insurance & Tech start-ups. Most recently, he was the Co-Founder & Co-CEO of another insurtech startup Symbo with a focus on Embedded Insurance; prior to which he was the CEO of a health tech start-up, Vivant. Before that, he held various leadership roles at RSA & AIG. Adrit considers himself a sum of many parts. He takes pride in his leadership skills and ability to excel in diverse roles across multiple markets having spent time in the U.S., U.K., MEA, and Singapore.
Given the time spent in Insurance, Insurtech & Healthtech, he understands the pain points and opportunities pertaining to Insurance (be it acquisition, trust, transparency, efficiency, or solving the true customer problem at the ‘moment of truth’ – when a claim happens)!
He is a firm believer that technology, platforms, and protection (be it health or insurance) are always seen to continue to evolve, and it so happens that tech innovation is the current now, hence – CoverGo. Insurance is ripe for evolution (or disruption), and Adrit’s goal remains to help make that happen! It really remains about making #insurancesexy!!!
Adrit’s educational development started at the Doon School. Eventually, he completed his Bachelors in Arts at Knox College and earned an MBA from the University of Strathclyde. He is a die-hard extrovert and would love to think that he can ‘slay’ anyone at golf (or be called a bandit on a good day), but with his wife, 2 kids, and a dog he makes time to be with family when he can. Runs are his ‘go-to’ these days for ’ self-care.
Specialties: General Management, Sales & Distribution (Omni channel, Direct, Broker, Embedded, Affinity & Partner Management), Stakeholder Management, Proposition Development, Growth Management, Contract Negotiation & Strategic Alliance, Project Management and Delivery, Building high calibre cross-geography team.
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Lily Chen
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Lisa McPherson
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Mandy Langfield
Mandy Langfield is Director of Publishing for Voyageur Group. In this capacity, she guides the editorial policy of the company, and ensures the content of the magazines (ITIJ and AirMed&Rescue) is relevant, insightful and valuable to their readers. Furthermore, she is a member of all the ITIC executive committees, consulting with other industry professionals on agenda topics and speaker briefs.